“Builders [remodelers] are just a remarkable group of people. Because it’s a small business and it’s entrepreneurial – they’re aggressive. They have to handle thousands of tasks at the same time.
They really are just a conductor of a massive symphony in which they have to get every piece ringing or playing at the right moment. The right subs in at the right time. The right order of progress in putting together a project. Pleasing the customer at the same time as making all the subs and their own employees happy and productive.
I actually built a couple of houses, but during this last one in the mountains, I turned to the builder who built that house for me and said, ‘I don’t know how you do this. I could not possibly tolerate all of the uncertainties, surprises and errors that occur. Wrong things delivered, the sub doesn’t show up, the piece doesn’t fit.’ And he said, ‘You know, it’s just part of the business. You just have to do it.’ I am amazed at the willingness and ability for men and women to want to do this and do it well.”
What a great quote and how true of all of you remodelers who are out there hustling, grinding, and working hard every day.
The above was a quote from an article on the retiring NAHB Chief Economist David Crowe.