One of my clients had the following lead come through their website last week:
“I have heard great things about you from Dr. Ali Holt and love the kitchens you have featured on your website. Feel free to give me a call or send me an email at your convenience.”
Here’s my question for you:
Think about the projects you have going on right now – today…
Are you giving your client such a great experience that their referrals will start their email to you with:
‘I have heard great things about you from [Your Client Name]’
——-
If the answer is YES, keep it up! You’re achieving one of the most important things you can do to build a strong and sustainable remodeling business.
If the answer is NO, what do you need to change? Look in the mirror a bit and think about this. It’s important.
——-
None of us are going to bat 100%. But, on the whole, are you delivering a remarkable experience to your clients?
Of course, there are plenty of other things to be thinking about with your remodeling business (here’s 18 of them), but…
This email is a reminder to you that delivering a remarkable experience to your clients is Job #1.
Dedicated to your success,
-Kyle
P.S. The last five remodelers to sign-up for Remodelers AutoPilot have been from Georgia, Texas, Virginia, Kansas, and Washington. Will you be next?
